Point Collection Program

1. Every RM1.00 (MYR) spent at www.tecnoviq.com.my will be rewarded with one (1) Rewards point. Pivot Red Sdn. Bhd reserves the right to not reward any Pivot Red Rewards points (kindly refer to statement 8), or the Pivot Red Rewards points may vary from time to time, depending on the promotional reward rate.

2. Pivot Red Privilege Programme is only applicable for all Pivot Red Rewards customers in Malaysia only. Pivot Red Rewards customers from other regions outside of Malaysia can only enjoy the discount as set forth by the Company and shall not be entitled to earn any Pivot Red Rewards points or accumulation.

3. The Pivot Red Rewards points are valid within a period of 12 months, starting from the first invoice date.

4. In the event of Pivot Red Rewards points expiration, i.e. the annual spending is less than the prescribed Qualified Annual Spending, all accumulated Pivot Red Rewards points shall lapse and shall be deemed to be of no effect.

5. Pivot Red Rewards points earned are not exchangeable or redeemable for cash or other items, except for those stated in Pivot Red Privilege Programme.

6. Pivot Red Rewards points earned are non-transferable and/or assignable to any other person(s).

7. Pivot Red Sdn. Bhd. reserves the right to forfeit any customer’s Pivot Red Rewards points, in the event that the accumulated Pivot Red Rewards points are suspected of being fraudulently recorded, recorded in error or related to a transaction which has been cancelled or where a refund has been given without prior notice.

8. The following items are not entitled for Pivot Red Rewards points collection:

  • Goods return or exchange
  • Delivery charges
  • Services charges
  • Malaysia Sales and Services Tax (SST)
  • Events Promotion
  • Any other items as prescribed by Pivot Red Sdn Bhd at its sole discretion from time to time

9. Pivot Red Rewards customers can check their points balance through our Customer Careline at 03-78870378 or email to us at customerservice@tecnoviq.com.my.

10. Pivot Red Sdn Bhd reserves the right to suspend or terminate the programme at any time it deems necessary and shall not be responsible for any un-utilised reward points by the customer. In such a case, the Company shall give advance notice to customers in the manner it deems appropriate.

11. Pivot Red Sdn Bhd reserves the right to change any of the above Terms and Conditions without prior notice.

Redemption Program

1. Pivot Red Rewards members can redeem their accumulated Pivot Red Rewards points as an instant redemption, via Promo Code during Checkout.

2. The redemption rate entitlement in “Redemption Programme” is solely determined by Pivot Red Sdn Bhd and its decisions shall be final and no further correspondence will be entertained.

3. Pivot Red Rewards points will be deducted automatically after each redemption. All Pivot Red Rewards points will remain valid in the customer account until its expiration date.

4. Customers shall utilise all the Pivot Red Rewards points before its expiration. All expired points will lapse and shall be deemed to be of no effect. Any request for redemption after the validity period will not be entertained.

5. Pivot Red Sdn Bhd bears no responsibility for any loss, damage, delivery failure, or late arrival which may arise during the delivery of reward redemption. Pivot Red Rewards members should check with our Customer Careline at 03-78870378 or email to us at customerservice@tecnoviq.com.my, if they do not receive any notification during the stated period.

6. Pivot Red Sdn Bhd reserves the right to refuse the redemption of Pivot Red Rewards points, if it is suspected that Pivot Red Rewards points were fraudulently accumulated by the member, or recorded in error, or related to a transaction which has been cancelled, or where a refund has been given, or whatsoever reason that Pivot Red Sdn Bhd deems appropriate.

7. Pivot Red Sdn Bhd reserves the right to change any of the above Terms and Conditions without prior notice.

Qualified Annual Spending

SHOP For every RM1.00 spent at our web store www.tecnoviq.com.my, you will be entitled to 1 reward point.
REDEEM Every 1,000 points = RM10.00
Every 1,500 points = RM15.00
Maximum per redemption/transaction is 50,000 reward points (RM500.00)
Please key in the redemption amount during Checkout.